“Eye surgery is a daunting task, yet with the eye clinic, I felt safe and reassured that I was in professional hands and getting advice which would allay my anxiety before surgery. Thank you and it goes without saying, highly recommended!”

“I’ve been going to this eye clinic since I was a child and wouldn’t consider going anywhere else. The care has always been consistently excellent, and I’ve never had any issues. The team is professional, friendly, and makes you feel at ease. I highly recommend them”

“A friend of mine works in the Harold Hill branch, after a bad experience somewhere else she assured me I’d be well looked after at The Eye Clinic, so as I live in Wickford, I booked an appointment there and honestly I was so very impressed, the ladies on the front desk were lovely and welcoming and the optician was really friendly and helpful, when choosing glasses the lady who helps was actually so incredibly helpful & honest which is exactly what I wanted! Plus they told me around 7 days to get my glasses in, I thought being a bank holiday weekend would definitely be longer… they were in in 2 days! So impressed I’m moving my whole family over! Thank you Sally for the recommendation:)”

“My family and I have been using the Eye Clinic 20-plus years. The level of expertise, experience and professionalism is exceptional. I would not trust anyone else to look after my own and my family’s eye health. I could not recommend them more highly.”

“Wasn't a customer but went in asking if they can straighten my glasses. Receptionist was welcoming and asked me to wait. A lady then called me over and straightened both my glasses and didn't ask for payment, despite not being a customer. Well, I'll be a customer going forward now.”

“We’ve been using Edward Watts for just over a year now, and I honestly can’t praise them enough. With two young children who both require glasses, we visit frequently, and every single visit has been met with exceptional customer service. The staff are consistently friendly, patient, and understanding, always going out of their way to put my children (and me) at ease. I wouldn’t hesitate to recommend this optician to any parent looking for outstanding care and service for their children.”

“Went to the Eye Clinic Harold Hill for my eye test on 11th September 2025, definitely thought I needed an eye test as I walked straight past the shop!! The receptionists were very friendly and professional, made me feel extremely welcome. The optician was very friendly, informative and professional. After my eye test it turned out I didn’t need to upgrade my reading glasses, first time in almost 20 years that an opticians didn’t try to sell me glasses. This was my first visit to this optician and what a great honest and professional service. I can’t wait to go back 😂 Thank you ladies for such a great job”

“Absolutely amazing staff. So kind and helpful. Clear explanations from the optician and Karen and Lucy very caring and thoughtful with my elderly father. Thank you”

“So helpful & make you feel so welcome. Really happy with our glasses for both my wife and myself. Big thank you to Lucy for taking care of us brilliantly. Nick & Tina”

“I walked in to enquire if I could get my eyes checked as I was experiencing a headache and a big floater had suddenly appeared in my vision. The assistants were very polite and made attempts to get me seen asap by the optician. Within 30 minutes I was being assessed and tested by a very professional optician who clearly explained what he was testing and reassuring with his findings. I will definitely return to this practice for my next eye test, I cannot recommend highly enough. Many thanks Peter”

“Eye Clinic Opticians is honestly one of the best places I’ve been for eye care. The staff are incredibly friendly, helpful, and make you feel welcome as soon as you walk in. The optometrists are professional and take their time to explain everything clearly. The clinic is clean, modern, and has a calm, comfortable atmosphere. There’s a great selection of frames and no pressure when choosing. Overall, a brilliant experience — I wouldn’t go anywhere else!”

“Great eye test from Bhups. A very knowledgeable and approachable optometrist who did a thorough eye test and explained things to me very well. Will definitely be going back to him. Thank you :)”

“Was in a lot of discomfort today with my eye so went to Elm Park branch and was quickly fitted in at the Harold Hill branch All of the staff I spoke to today were very friendly and helpful and I can’t thank them enough”

“Brilliant! We have been with Edward watts for many years and have always experienced the same friendly, professional and thorough experience no matter who looked after us. It helps that we can use the car park behind whilst attending appointments too.”

“My girls & I loved Santa & the elves in the grotto. So much effort had been put into it & we thought it was brilliant. We will definitely visit again next year. Thank you to all involved in making it special.”

“We have been going to Watts for many years. Always excellent care and attention. Would never dream of going anywhere else. All the staff are very caring. There is a history of glaucoma in my family which they monitor with diligence. Pamela and Elliot Sutton”

“Popped into the Harold Hill branch today to get my glasses repaired. Charlotte and Sally sorted the issues out for me wile having a bit of banter. Great girls and so nice to still find people with a happy faces and great attitude towards customers. Cheers Girls 10/10.”

“Excellent and professional service from opticians and staff. Always accommodating and give personal service. I had a problem with one eye, they saw me immediately and referred me to a specialist at Queens Hospital the same day. Excellent range of frames, competitively priced. Would recommend this independent opticians.”

“Nothing less than 5* they are absolutely brilliant with children. Never will push you to buy glasses if they only need lenses. We have been going for years now and they are very thorough with the eye tests. All round amazing little opticians with some beautiful glasses to buy”

“I went for an eye test today expecting to be seen in the next few days but instead, I was seen right away. The optician was helpful and friendly and made sure I was making the right decisions when it came to my next prescription which I appreciate. As well as this, the receptionists at the front desks dealt with my issues very promptly and I left the opticians very happy. Thank you very much!”

“This is an outstanding opticians. I wasn't a patient of theirs but I called them as something went in my eye a week earlier and I was still having issues with it. Dee answered my call and she was really compassionate and helpful. She clearly explained how they could help and said she would call me back after speaking with Jessica, the Optometrist. I swiftly got a call back saying I needed to be seen that day, and they would fit me in-between other appointments. When I went I was greeted by Jessica and she was so lovely. She was very thorough in looking at my eye issue and managed to get something from under my top eye lid. The service was top-notch, Jessica was a delight and really reassuring. I will definitely go back to see them in the future. Thank you for all the help!”

“An amazing opticians. Was with a well known high street opticians for years and had noting but trouble. The optician here is friendly bur professional, any eye examination is not rushed like you are part of a conveyer belt and the ladies on the desk are so efficient. Cannot recommend enough.”